Privacy Policy

The only personal information this website collects is what you choose to send us through the contact form: your name, email address, phone number, the service you are interested in, and the subject and content of your message. Our hosting provider also keeps short-lived technical logs (such as IP addresses) for security and to keep the site running reliably.

We use your enquiry details for one purpose: to respond to you about your project. Form submissions are delivered to our office email and are not stored in a database on this website. We do not use your details for marketing lists, and we never sell personal information.

This website does not set advertising cookies or run third-party trackers. We use our hosting platform’s privacy-friendly analytics, which counts page visits in aggregate without cookies and without identifying or tracking individual visitors across sites.

Your enquiry passes through the service providers that run this website: our hosting platform and our transactional email provider, which delivers the message to us over an encrypted connection. These providers process the data only to provide those services. Beyond that, we disclose personal information only where the law requires it.

You can ask us at any time what personal information we hold about you, ask us to correct it, or ask us to delete it by emailing info@wqm.com.au. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).